Refund Policy

Please review these terms to understand the policies, responsibilities, and conditions governing the use of our website and publishing services.

Effective Date: July 2026

Welcome to Mars Publishings, operated by MARS SERVICE LLC. By accessing our website or using our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.

Mars Publishings provides professional publishing and creative services designed to help authors transform their ideas into professionally published books. Our services include:

  • Ghostwriting

  • Story writing

  • Book editing

  • Proofreading

  • Book formatting

  • Book cover design

  • Illustration

  • Audiobook production

  • Author website design

  • Book publishing support

  • Kindle Direct Publishing (KDP) assistance

  • Book marketing

  • Related publishing solutions

All services are provided according to the scope of work agreed upon with each client. Project timelines, deliverables, revision allowances, and service fees may vary depending on the complexity and requirements of the individual project.

Use of Our Services

By using our website or purchasing our services, you agree to:

  • Provide accurate and complete project information.

  • Submit only content that you own or have permission to use.

  • Review project deliverables within a reasonable timeframe.

  • Cooperate throughout the publishing process by providing timely approvals and feedback.

  • Use our website and services only for lawful purposes.

Failure to provide required materials, information, approvals, or feedback may result in project delays.

Intellectual Property

Clients retain ownership of all original manuscripts, ideas, and materials submitted to Mars Publishings.

Upon full payment for completed services, ownership of the final approved deliverables is transferred to the client unless otherwise specified in a separate written agreement.

Mars Publishings retains ownership of its internal systems, templates, workflows, software, processes, and proprietary production methods.

Revisions

Each project includes the number of revisions specified in the applicable service agreement or proposal.

Additional revisions beyond the agreed scope may be subject to additional fees.

4. Payments

Project fees, payment schedules, and deliverables are outlined in the individual client agreement.

Work generally begins after the required initial payment has been received.

Final files, publishing assets, or completed project materials may be released only after all outstanding balances have been paid.

Publishing Platforms

Mars Publishings provides assistance with publishing on platforms such as:

  • Amazon Kindle Direct Publishing (KDP)

  • IngramSpark

  • Barnes & Noble Press

  • Apple Books

  • Google Play Books

  • Other third-party publishing platforms

Amazon KDP and all other third-party publishing platforms are independent services and are not owned, managed, or operated by MARS SERVICE LLC.

Acceptance, account verification, distribution, pricing, royalties, policy enforcement, and publishing decisions remain solely at the discretion of each respective platform.

Mars Publishings does not guarantee platform approval, continued availability, book rankings, sales performance, royalty amounts, or commercial success.

Marketing Services

Marketing services are intended to increase visibility and audience engagement through professional promotional strategies.

However, Mars Publishings does not guarantee:

  • Bestseller rankings

  • Book sales

  • Revenue

  • Search engine rankings

  • Media coverage

  • Advertising performance

  • Specific marketing results

Publishing and marketing success depends on numerous factors beyond our control, including market conditions, audience response, platform algorithms, competition, pricing, and other external factors.

Limitation of Liability

To the maximum extent permitted by applicable law, Mars Publishings shall not be responsible for any indirect, incidental, consequential, special, or similar damages arising from or related to the use of our website or services.

Our maximum liability shall not exceed the amount actually paid by the client for the specific service giving rise to the claim.

Changes to These Terms

Mars Publishings reserves the right to update, modify, or revise these Terms & Conditions at any time.

Any updated version of these Terms & Conditions will become effective immediately upon publication on this website. Clients are encouraged to review this page periodically to remain informed of any changes.

Contact

If you have questions regarding these Terms & Conditions or our services, please contact Mars Publishings through the contact information provided on our website.